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Relevant information

Our mission is to save and preserve human lives!

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Info par jauno koronovīrusa infekcijas uzliesmojumu


Neatliekamās medicīniskās palīdzības dienests
Laktas iela 8, Rīga,
LV-1013, Latvija
Tālrunis: 67337000
Fakss: 67709176
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Get to know our work in a virtual tour


A 360 degree virtual tour of our ambulance vehicle available in Latvian and Russian.
Read more rakstu Get to know our work in a virtual tour

Calling for medical help

You can call for emergency medical help by calling the direct emergency number 113 or the European emergency telephone number 112.

When to call 113?

Call 113 immediately in a life threatening emergency. Including, but not limited to:

  • loss of consciousness, cramps, no breathing
  • serious injury
  • severe bleeding
  • sudden chest pain
  • sudden, severe pain in any part of the body
  • sudden weakness and can not feel one side of the body
  • significant shortness of breath

Will I have to pay?

In a life threathening situation citizens of Latvia and several other countries are eligible for free emergency medical help provided by SEMS, including:

  • citizens of European Union (EU) and Europe Economic Area (EEA) and their children if both personal identification and European Health insurance card (or valid subsitute certificate) are presented
  • citizens of Swiss Confederation residing in Latvia due to employement or as self-employed and their family members (must present and ID and a document confirming the person’s relationship with public authority or company registered in Latvia)
  • Ukranian citizens and their children (Ukranian ID must be presented)
  • Ukranian rezidents and their children (ID and a permanent rezidence permit must be presented)
  • persons who have granted a permenant rezidence permit in Latvia (ID and rezidence permit must be presented)
  • refugees and their children (document stating a refugee status granted by Latvian Republic must be presented)
  • persons with alternative status and their children (a document stating subsidary protection granted by Latvian Republic must be presented)

In case you do not belong to any of the groups mentioned above or can not present the required documentation for any reason at the time of emergency, you will be served a bill for Eur 156,11 (paid using bank transfer within 30 days). Example of statement - invoice. 


Since we do understand it might be difficult to present the required documentation at the time of emergency, you may appeal to SEMS within 2 weeks after the emergency and present the documentation (alternatively you may send a scanned version to